Because every Uniqartkids product is personalized, we generally do not accept returns, exchanges, or cancellations once production has begun.

Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

* Order number

* Description of the issue

* Clear photos of the product and packaging

Solutions

After reviewing your request, we may offer:

* A replacement

* A partial refund

* A full refund

The solution will depend on the specific situation.

Non-returnable Items

We cannot accept returns or refunds for:

* Change of mind

* Incorrect personalization provided by the customer

* Incorrect size or color selected by the customer

* Minor handmade variations

This policy does not affect your statutory rights under applicable consumer protection laws.

Contact

hello@uniqartkids.com